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We want your first visit with us to feel comfortable, seamless, and personalized. To help us prepare and provide the best possible care, here’s what you can expect:

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Before Your Appointment

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• Health & Dental Forms - Prior to your appointment, you will receive health and dental history forms to complete online. These forms include space for your insurance information and medications.

  • If your list of medications, supplements, and vitamins is long, you may bring a written copy instead.

  • Please be sure to include the name, dosage, and frequency for each item.

• Premedication Needs:
  If you require antibiotic premedication before dental cleanings (for conditions such as heart murmurs, knee or hip replacements), please inform us in advance.

• Health Care Providers:
  Please have the names of your current health care providers ready, including medical doctors, specialists, dentists, and physiotherapists. We may also ask when your last visits were and how often you see them.

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At Your Appointment:

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• Arrival Time - Please arrive 15 minutes early to ensure a stress-free start. Completing paperwork on-site can shorten valuable treatment time.

• Health Updates - New clients are required to complete a health history form and a privacy consent agreement. Existing clients who haven’t visited for a while will be asked to update us on any health changes.

• Blood Pressure Check - As part of our commitment to safety, your hygienist will take your blood pressure before beginning treatment.

• Appliances - If you wear an intra-oral appliance such as a denture, retainer, or night guard, please bring it along so we can clean and check it.

 

We are here to make your experience as smooth and personalized as possible:

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• Direct Support: Use the chat box on our website to speak with our treatment coordinator, Chantal, if you have questions before your visit.

• Advance Preparation: Completing forms ahead of time ensures we can prepare properly, check for contraindications, and tailor your care.

• Seamless Insurance: Provide your insurance details before your appointment so we can confirm coverage and make billing easy.

• Collaboration with Your Dentist: If you already have a dentist, we can request your records and share your oral health report including any areas of concern—directly with them. If you don’t currently have a dentist, we can help connect you with one.

• Personalized Care: Every step of your visit is designed to support your comfort and ensure you feel heard and cared for.